FAQ

How can I get the delivery and return it?

Once you provide us with your accommodation details and check in, out time, we will assist you in determining the arrival and pickup schedule for the product.

 

By reaching out to us through the website, we can explore options for adjusting the rental duration to better suit your needs.

 

When can I get an answer if I ask by email?
We will reply as soon as possible within a day.

 

What are the cancellation rules?

Cancellation charges for reserved Wheelchairs and shipment are as follows:

- No show: 100%

- Day of rental start: 100%

- 1 Day Prior to rental: 100%

- 2 Days Prior to rental: 100%

- 3 Days Prior to rental: 100%

- 4 Days Prior to rental: 0%